Confidentiality policies

Safety and confidentiality

To ensure the safety of the website and the confidentiality of information for consumers. We offer a number of information security policies for individual and institutional customers when purchasing at website: anthanhsteel.com
The Privacy Policy will explain how we receive, use and (under certain circumstances) disclose your personal information. The policy will also explain the steps we take to keep our customers’ personal information secure. Finally, the privacy policy will explain your choices regarding the collection, use and disclosure of your personal information.
Protecting your personal data and building your trust is very important to the company. Therefore, we will use your name and other information related to you in accordance with the content of the privacy policy. We only collect necessary information related to the purchase and sale transaction.

     1. Purpose of information collection:

The data collection of website: anthanhsteel.com will help us:
+ Understand the requirements and desires of customers to improve product quality.
+ Help customers update information about promotions and discounts organized by us as soon as possible.
+ Support customers when having complaints and comments in the fastest way.

     2. Scope of information collection:

+ First and last name
+ Address
+ Email
+ Fax
+ Phone
+ Content to contact

     3. Scope of information use:

The information we collect is used for the following purposes:
+ Delivery to customers who have purchased at AT Vietnam Automatic Equipment Co., Ltd (ATV)
+ Delivery notice and customer support
+ Process orders and provide products through website: anthanhsteel.com
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by   website: anthanhsteel.com  to solve problems that may arise later.
We will not share customer information except in the following specific cases:
+ To protect  ATV and other third parties: We only disclose account information and other personal information when we are confident that giving such information is in accordance with the law, protecting interests, property of service users, ATV and other third parties.
+ Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements. It certainly does not include the sale, sharing that leads to the disclosure of customers’ personal information for commercial purposes in violation of the commitments set forth in our Customer Information Privacy Policy.

     4. Information storage time:

We will store the personal information provided by the customer on our internal systems during the process of providing the product to the customer, until the purpose of collection is fulfilled, or when the customer has Request to cancel the information provided.

     5. Commitment to confidentiality of customers’ personal information:

The company is committed to ensuring information security for customers when registering personal information with us. We are committed not to exchange customer information for commercial purposes. All sharing and use of customer information we commit to comply with our privacy policy. We are committed to making you feel confident and satisfied about the security of your personal information when joining and using the company’s website.

     6. Persons or organizations that may have access to information:

We only use customer information for completely legitimate things, with the consent of the customer. Absolutely do not provide information to a third party without the consent of the customer. Only provide customer information when it is beneficial to the customer and the customer’s permission. But we will still have to provide information to 3rd parties in the following cases:
+ With the permission of the customer
+ At the request of organizations, agencies, the government, the state when it is confirmed that the job is lawful and does not violate the law of the State of Vietnam

     7. Address of the unit collecting and managing personal information:

Company name: AT Vietnam Automatic Equipment Co., Ltd
Business registration certificate number: 3102934503
Issue date: 26  November 2020
Head office address: No. 1/DC 61/36 Group 9, Hoa Lan 2 Quarter, Thuan Giao Ward, Thuan An City, Binh Duong Province, Vietnam.
Phone: 0867 875 578

     8. Means and tools for users to access and correct their personal data:

Customers can exercise the above rights by contacting us at the phone number or contact address published on the website: anthanhsteel.com